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ASU DKR

Dear customers of JSC "NC" KTZ "!

We would like to inform you that in connection with the implementation of the Service Desk of the ASU DKR, you can send all error messages about the system, as well as problems that you have, to the following email address:asudkr_support@networkenergy.net

To enter the ASU DKR system, please follow the link: asudkr.railways.kz

Telephone of the central call-center of the ASU DKR in Nur-Sultan: 8 7172 69-59-44

In order to increase the level of information services provided, JSC “NC“ KTZh ”opened regional call-centers for work in the ASU DKR.

For all questions about the work of the ASU DKR, you must contact the call-center of your region:

The telephones of the regional ASU DKR call-centers are as follows:

  • Nur-Sultan: 8(7172) 94-39-61;
  • Kokshetau: 8(7162)  8(7162) 29-37-60, 29-28-72 (twenty-four-hour)
  • Kostanay: 8(7142) 90-12-54
  • Pavlodar: 8(7182) 37-35-51 (twenty-four-hour), 37-30-44
  • Karaganda: 8(7212) 93-12-64, 93-20-60;
  • Ekibastuz: 8(7187) 22-66-40; 22-62-17; 22-66-07 (twenty-four-hour)
  • Aktobe: 8(7132) 97-66-32
  • Uralsk: 8(7112) 97-01-12
  • Mangistau: 8(7292) 46-24-25, 46-24-13
  • Atyrau: 8(7122) 95-33-94, 95-33-79
  • Kyzyl-Orda: 8 (7242) 29-23-33
  • Taraz: 8(7262) 96-10-47
  • Almaty: 8(727) 296-31-47; 296-23-81
  • Dostyk: 8(7328-33) 6-25-35
  • Altynkol: DX-545-016
  • Shymkent: 8(7252) 95-34-39
  • Zaschita: 8(7232) 50-11-38, 50-20-44
  • Semey: 8(7222) 38-03-40. 

AUTOMATED MANAGEMENT SYSTEM "CONTRACT AND COMMERCIAL WORK"

A mandatory requirement for interaction with the ASU DKR is the use of communication lines. The minimum bandwidth of the data transmission system (DPS) from the user node to the server node located in Nur-Sultan should be from 1 Mbps.

Requirements for communication support of client workplace:

  •  server connection to the global Internet;
  •  SPD operation mode - round-the-clock;
  •  Implemented PDAs must have support for TCP / IP stack protocols;
  •  the presence of a LAN at the enterprises operating the system, with a bandwidth of at least 10 Mbps and access to the main communication channels with a data transfer rate of at least 1 Mbps.

Hardware requirements for the client workstation:

  •  processor: one processor is not lower than Intel Pentium Dual Core 1.60 GHz;
  •  RAM not less than 4 GB;
  •  supported operating systems - Microsoft Windows 7, Microsoft Windows 8, Microsoft Windows 10;

The following software must be installed on the client workstation:

  •  MS Excel 2010 or higher;
  •  Adobe Reader 7 or higher;
  •  Internet Explorer version 11 or higher, Google Chrome latest version.
  • Video card and monitor must support 1920x1080 resolution
Attachment Size
Money Transfer Agreement 40.5 КБ
Bank details 13.19 КБ
The technology of the work of freight forwarders in the ASU DKR when submitting preliminary information to the CGD MF RK 928.08 КБ